METROACCESS (WASHINGTON D.C)
RESERVATION REPORT

Thank you for taking the time to fill out this form.
Please be as accurate and complete as possible.

RESERVATION PROCESS 
 (COMPLETE FOR FIRST TRIP RESERVED IN CALL ONLY)

1.  NAME:
2.  METRO WHEELS IDENTIFICATION NUMBER:
  
3.  DATE OF CALL:
  Year
4.  TIME CALLED
5.  IF PLACED ON HOLD, HOW MANY MINUTES DID YOU WAIT?
6.  DAYS BEFORE THE REQUESTED TRIP.
7.  WERE YOU ABLE TO GET RESERVATION FOR EACH TRIP REQUESTED DURING CALL?
YES NO 

DID THE RESERVATION AGENT:
8.  IDENTIFY COMPANY & GIVE OWN NAME?
YES NO   
AGENT'S NAME:
9. REPEAT TRIP INFORMATION FOR ACCURACY? YES NO
10.  GIVE CONFIRMATION NUMBER?
YES NO
11  GIVE 30 MINUTE PICK-UP WINDOW?
YES NO
12.  CONFIRM OR ACKNOWLEDGED DISABILITY SPECIFIC INFORMATION?
YES NO
13.  ACT IN PROFESSIONAL & COURTEOUS MANNER?
YES NO 
 

GENERAL COMMENTS:

 

 

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